Difficult Conversations
Reduce stress, build trust and focus on doing your best work, when you master difficult conversations.
What is a difficult conversation? It’s the one you’re trying to avoid!
How many difficult conversations are you avoiding right now?
The Difficult Conversations workshop gives you practical, evidence based, approaches to understand what’s holding you back and unlock the power of those conversations.
What’s covered in the workshop:
What is a difficult conversation?
Understanding our blockers & the science of why we feel nervous
How intent trumps content
The power of a difficult conversation
Practical support to have that conversation
Follow up and embedding the tools
What’s the cost of not having difficult conversations?
Research shows that the longer we put them off, the more space they take up, rent-free, inside our heads, distracting us from more productive thinking..
Avoiding issues makes them worse and resentment, confusion and dysfunction grow - both for individuals and for teams.
Little accountability for performance or behavior if difficult conversations are not occurring, which erodes team trust.
Psychological safety at work drops; concerns & mistakes aren’t shared, which leads to missed opportunity for learning, innovation & growth
Increased staff turnover due to a sense that “I’m not learning / growing here”
We could go on!
“A huge thank you to our fantastic facilitators,
Nick and Fiona from Unfold Labs, for delivering such an insightful and impactful session.”
What makes Unfold Labs different?
We partner with you to help the learning stick. Every organisation has its own culture, strengths and ways of working. The ‘best’ approach to building new practices is the one that ‘sticks’, aligns with your values and becomes part of the way people work.
Keep it real - we make the learning relatable by using real examples from your workplace, straightforward language, sharing our stories and injecting humour.
Our resources are intended to stand the test of time and be used & adapted. Your organisation owns the resources and can continue to evolve them. For example; the Feedback Handbook can be re-used for new hire induction.
Our Feedback Fitness Tracker measures the impactof the program and helps you tie it to business KPIs.