Feedback: The Essential Habits
Transform workplace tension, employee disengagement, or turnover, into opportunities for accelerated growth and exceptional delivery.
The Feedback: The Essential Habits program equips your teams with practical approaches to give and receive useful feedback. It builds on current research, teaching proven techniques in engaging, action based workshops. The workshops move from understanding individual feedback practice to embedding feedback culture into the team.
The program achieves real results:
5 months after Feedback: Essential Habits workshops, team members said…
74% of team members are giving more frequent feedback!
68% are finding the feedback that they receive to be more useful
Why is a feedback culture so important?
Research shows that effective and timely feedback is an essential component of personal and professional growth in the workplace. As a company scales, the cost of poor or infrequent feedback is:
Increased staff turnover due to a sense that “I’m not learning / growing here”
Little accountability for performance or behavior if feedback is not occurring.
Bottlenecks becoming more of a problem, especially in senior roles since achieving staff autonomy with alignment depends on having healthy feedback habits in place. .
Where there is feedback in place, but the quality (how feedback is delivered) is poor, we often see disengaged, drifting team members.
We could go on!
“A huge thank you to our fantastic facilitators,
Nick and Fiona from Unfold Labs, for delivering such an insightful and impactful session.
Feedback is a cornerstone of growth, collaboration, and continuous improvement—both individually and as a team. By fostering open communication and building skills to navigate conversations with clarity and respect, we’ve set the stage for a stronger, more connected team in 2025.”
What makes Unfold Labs different?
We partner with you to help the learning stick. Every organisation has its own culture, strengths and ways of working. The ‘best’ approach to building new practices is the one that ‘sticks’, aligns with your values and becomes part of the way people work.
Keep it real - we make the learning relatable by using real examples from your workplace, straightforward language, sharing our stories and injecting humour.
Our resources are intended to stand the test of time and be used & adapted. Your organisation owns the resources and can continue to evolve them. For example; the Feedback Handbook can be re-used for new hire induction.
Our Feedback Fitness Tracker measures the impactof the program and helps you tie it to business KPIs.
Feedback: The Essential Habits
The Workshop:
Duration
Format
Participants
Who
Participant time
Learning Level
2 x 2.5 hour workshops
In-person workshop (online option possible)
6 - 20 per workshop
Relevant to any employee, regardless of their role or level in the organisation. Is particularly effective when whole teams can join.
5 - 6 hours total per participant spread over 4+ weeks
Builds knowledge and skills from the Introductory to intermediate level
What’s included:
Check your feedback fitness. Impact measurement: pre/post survey to assess the current state and track behaviour changes post program, with the option to link to KPIs.
Two practical, active, engaging workshops
Essential Feedback Habits Handbook PDF, including links to research & further learning resources
6 Essential habits for giving and receiving feedback
5 concrete techniques to embed feedback in teams
1 hour catch up session for the people who miss a workshop
1:1 connect with c-level team members
Briefing/debriefing meetings with stakeholders to ensure our deep understanding of organisational context, current feedback behaviours and future state.
Follow up 1 hour Q&A drop in session
Micro learning badge awarded on completion
Guide on using Feedback Animals in teams