Everybody says they want a feedback culture.
Sounds great!
But what is that, actually? — and how would you go about creating that at your place?
Your organisational culture is the sum of its habits.
We can build a feedback culture by putting effective feedback habits in place.
This course teaches folks at all levels in your organisation how they can do that.
The Essential Feedback Habits training program equips your teams with practical approaches to both give and receive useful feedback. It draws on leading edge research, teaching proven techniques to build feedback habits both individually and in teams.
Transform workplace tension, employee disengagement or turnover, into opportunities for accelerated growth and exceptional delivery.
Research shows that effective and timely feedback is an essential component of personal and professional growth in the workplace. As a company scales, the cost of poor or infrequent feedback will be:
Staff turnover due to a sense that “I’m not learning / growing here”
Little accountability for performance or behavior if feedback is not occurring.
Bottlenecks will become more of a problem, especially in senior roles since achieving staff autonomy with alignment depends on having healthy feedback habits in place. .
Where there is feedback in place, but the quality (how feedback is delivered) is poor, we often see disengaged, drifting team members.
We could go on!
We partner with you to help the learning stick. Every organisation has its own culture, strengths and ways of working. The ‘best’ approach to building new practices is the one that ‘sticks’, aligns with your values and becomes a habitual part of the way people work.
We provide tools to measure the impact of the program over 90 days using our feedback fitness tracker, and we help you tie these metrics to your business KPIs. We follow up with your teams after training to track how they're going and report back the data in engaging visualisations that help you to tell the Feedback Fitness story in your organisation.
Resources we create, such as tutorials or guides are intended to stand the test of time and be used & re-used & adapted. Your organisation owns the resources and can continue to evolve them. For example; the Feedback Handbook can be re-used for new hire induction.
Keep it real - we make the learning relatable by using real examples from your workplace, straightforward language, sharing our stories and injecting humour.
We are creative problem solvers and if our recommended approach doesn’t work for you we can pivot quickly and find a way.
If you have been looking at feedback training products in Australia, you will find our package surprisingly affordable.
“A huge thank you to our fantastic facilitators, Nick and Fiona from Unfold Labs, for delivering such an insightful and impactful session.
Feedback is a cornerstone of growth, collaboration, and continuous improvement—both individually and as a team. By fostering open communication and building skills to navigate conversations with clarity and respect, we’ve set the stage for a stronger, more connected team in 2025.”
-Daisy Richardson HR Manager, Anderson Environment & Planning
Recent hires and old hands
Emerging Leaders
Leadership Teams
Employees who have not had feedback training before
Employees who have had feedback training before
Everyone!
Two 2.5 hour practical, engaging workshops
Test your feedback fitness. Impact measurement: pre/post survey assesses your organisation or team’s current feedback state and track behaviour changes post program, with the option to link to KPIs
Essential Feedback Habits Handbook PDF, including links to research & further learning resources
6 Essential habits for giving and receiving feedback
5 concrete techniques to embed feedback in teams
1 hour catch up session for the people who miss a workshop
1:1 connect with c-level team members
Briefing/debriefing meetings with stakeholders to ensure our deep understanding of organisational context, current feedback behaviours and future state.
Follow up 1 hour Q&A drop in session
Micro learning badge awarded on completion
Get in touch to learn more.